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E-commerce platform

E-commerce platform: from setup to growth, step by step

What is an e-commerce platform? An e-commerce platform is the software that lets you open and run your own online store: it lists your products, takes card payments, gets orders ready for shipping and issues invoices. A good platform brings all of this, along with your marketplace orders, into one admin panel. Esoltec's e-commerce platform roadmap walks through each step from deciding to open a store to your first sale and growth.

The steps follow the order a store actually goes through: choosing channels and costs, setup, selling, growth and support. For a summary of what Esoltec offers, see the Esoltec e-commerce platform page.

Some of the guides, tools and help articles linked below are available only in Turkish; they are marked “(in Turkish)” and listed last in each step.

  1. 1. Decision: your own site or a marketplace?

    A marketplace brings ready-made customers but takes a commission on every sale; your own site has no marketplace commission, and the customer relationship and your brand stay with you. Most stores use both channels; first see what each one leaves you.

  2. 2. Setup: open your store

    You start with a ready-made theme, add your products and connect your domain. The help center explains how to do each task in the admin panel, using the panel's own menu names.

  3. 3. Selling: payments, shipping and orders

    You take card payments, hand orders over to the carrier and manage returns from the admin panel. Marketplace, invoicing, payment and shipping connections sit in the same panel.

  4. 4. Growth: bring in customers, sell abroad

    You grow sales with campaigns and coupons, become visible in search engines and sell to other countries in their own language and currency.

  5. 5. Costs: plans and calculators

    When you add up the plan fee, marketplace and payment commissions and shipping together, you see what is left for each product you sell.

  6. 6. Support: when you get stuck

    The help center explains how to do a task in the admin panel, and the guides and blog cover current e-commerce topics. For any question you can't find an answer to, contact us.

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