Features
E-Commerce Payment Systems: Virtual POS, 3D Secure and Refunds
How does Esoltec accept payments? Esoltec takes card payments through a virtual POS account opened in your name: you agree terms with the payment provider, enter your keys in Finance › Payment Settings and switch to live mode. Today you can connect iyzico, PayTR, VakıfBank, MoneyPay and, in regions selling in foreign currency, PayPal. Card payments use 3D Secure and the money goes straight to your account; refunds are made from the order details, or from the bank's panel for VakıfBank.
Last updated: · Owner: Esoltec product team
Included in your plan
Payment providers you can connect today
iyzico, PayTR, VakıfBank, PayPal and MoneyPay
Payment refunds from the admin panel
Distance sales agreement acceptance at checkout
Values come from the plan comparison table. Plan comparison table.
What you can do in the panel
Your own payment agreement
The virtual POS account is opened in your name. You enter your merchant keys on the Finance › Payment Settings screen; the money goes straight to your account and never passes through us.
3D Secure and installments
Card payments are taken with 3D Secure verification; on MoneyPay's hosted payment page, this requirement can be turned off in the settings. Installments are offered with iyzico, VakıfBank and MoneyPay; PayTR takes single payments, and PayPal uses neither installments nor 3D Secure. You choose the maximum number of installments offered to customers in the provider's settings; per-installment rates and installment surcharges can't be set in the admin panel.
Refunds and order records in one place
You refund all or part of an order from its payment information, and the record stays in the order history. Refunds for payments taken with VakıfBank are made in the bank's panel today. Orders awaiting payment are listed on a separate tab.
How it's done
- 01
Make an agreement with your payment provider
You apply for the virtual POS in your own company's name; once approved, you receive your merchant ID and keys.
- 02
Enter your keys in the admin panel
In Finance › Payment Settings, you connect the provider, test it and switch it to live mode.
- 03
Issue refunds from the order detail page
You start a full or partial refund from the payment information in Sales › Orders.
Frequently asked questions
Is the virtual POS commission included in the plan fee?
No. The plan fee covers the platform; the virtual POS commission is paid per transaction, according to the agreement you make with the payment provider you work with. To compare rates, you can use our virtual POS commission calculator (in Turkish).
Which payment providers can I connect?
The providers you can connect from the admin panel today are iyzico, PayTR, VakıfBank, PayPal and MoneyPay; PayPal does not support Turkish lira, so it works only in regions where you sell in foreign currency. When a new provider is added to the list, it is published on this page by name.
Does the checkout page ask customers to accept the distance sales agreement?
Yes. Acceptance of the distance sales agreement is collected at the checkout step and recorded with the order. You edit the agreement texts on the Settings › Legal Texts screen.
Can I give a customer a partial refund?
Yes. You can start a partial refund by entering an amount in the payment information on the order detail page; the refund amount is passed to the payment provider and written to the order history. For payments taken with VakıfBank, refunds are made in the VakıfBank merchant panel today.
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